Customer Service Pro - Flexible Scheduling

Lowe's Home Centers, LLC; Chapel Hill (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Chapel Hill, NC is seeking a Customer Service Associate who welcomes customers and helps them find products for home improvement. You will listen to needs, answer questions, and ensure a friendly shopping experience.

The role offers part-time hours, opportunities for growth, and access to Lowe's benefits, including health options, tuition assistance, a 401(k) match, and an associate discount. Training and cross-department support are provided.

Qualifications

• 6 months of experience using a computer or retail tech.
• 6 months of experience using common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic.
• Able to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for on-time receipt by customers.
• Cross-train in other store areas to support customer service excellence.
• Prepare department merchandise according to customer needs (e.g., tint paint, cut pipe, trim wood).
• Guide customers through shopping or checkout.

Skills

Basic computer skills

Retail tech familiarity

Reading and arithmetic

Customer service mindset

Tools

Smartphones and tablets

Job description

Lowe's Home Centers, LLC in Chapel Hill, NC is seeking a Customer Service Associate who welcomes customers and helps them find products for home improvement. You will listen to needs, answer questions, and ensure a friendly shopping experience.

The role offers part-time hours, opportunities for growth, and access to Lowe's benefits, including health options, tuition assistance, a 401(k) match, and an associate discount. Training and cross-department support are provided.