Customer Service Pro — Flexible Schedule & Growth

Talentify; Santa Ana (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Ngoc Phung - State Farm Agent in Santa Ana, CA is seeking a dedicated Customer Service Representative to deliver exceptional service and to support the ongoing growth of the agency.

You will handle customer inquiries, establish relationships, and coordinate with the agent team to anticipate community needs while maintaining accurate records. This role offers a collaborative, drama-free environment with opportunities for advancement and a competitive benefits package.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Teamwork

Job description

Ngoc Phung - State Farm Agent in Santa Ana, CA is seeking a dedicated Customer Service Representative to deliver exceptional service and to support the ongoing growth of the agency.

You will handle customer inquiries, establish relationships, and coordinate with the agent team to anticipate community needs while maintaining accurate records. This role offers a collaborative, drama-free environment with opportunities for advancement and a competitive benefits package.