Customer Service Pro — Flexible Hours + Perks

Lowe's; New Orleans (LA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and ESPP

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in New Orleans seeks a Customer Service Associate to welcome customers, answer questions, and help shoppers find the right products for home improvement projects. You will engage with customers throughout the day, support merchandising, and ensure orders and deliveries are accurate and on time.

The role offers part-time options and growth opportunities within a nationwide retailer. Strong communication, basic computer and math skills, and a willingness to learn across departments help you

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech use

Basic math & literacy

Physical stamina

Lifting up to 25 lbs

Job description

Lowe's in New Orleans seeks a Customer Service Associate to welcome customers, answer questions, and help shoppers find the right products for home improvement projects. You will engage with customers throughout the day, support merchandising, and ensure orders and deliveries are accurate and on time.

The role offers part-time options and growth opportunities within a nationwide retailer. Strong communication, basic computer and math skills, and a willingness to learn across departments help you