Customer Service Pro: Flexible Hours

Domino's Franchise; Lancaster (Lancaster County); On-site; USD 16,531 - 22,041; Part time

Job summary

A local fast-food franchise in Lancaster is seeking a friendly Customer Service Representative to provide exceptional support to customers. Responsibilities include responding to inquiries, resolving complaints efficiently, and processing orders. Ideal candidates should have excellent communication skills, attention to detail, and a flexible schedule. Previous customer service experience is a plus. Join our team to help deliver great customer experience!

Qualifications

• Previous customer service experience preferred.
• Flexible schedule including evenings and weekends.
• Ability to remain calm in challenging situations.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Resolve customer complaints with empathy.
• Process orders, refunds, and exchanges accurately.
• Document customer interactions in the database.

Skills

Excellent verbal and written communication skills

Strong problem-solving abilities

Attention to detail

Proficiency in customer service software

Ability to multitask

Patient and empathetic approach

Job description

A local fast-food franchise in Lancaster is seeking a friendly Customer Service Representative to provide exceptional support to customers. Responsibilities include responding to inquiries, resolving complaints efficiently, and processing orders. Ideal candidates should have excellent communication skills, attention to detail, and a flexible schedule. Previous customer service experience is a plus. Join our team to help deliver great customer experience!