Customer Care Specialist | Flexible Hours & Growth

Domino's Franchise; Lincoln (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible hours

Competitive wages

Employee discount on all food items

Advancement opportunities

Paid Training

Health, Dental & Vision Insurance after 60 days

Job summary

A well-known pizza franchise in Lincoln is looking for an enthusiastic Customer Service Representative. The role involves answering customer inquiries, processing orders, and resolving complaints. Ideal candidates will have strong communication skills, attention to detail, and a positive attitude. Benefits include flexible hours, competitive wages, and advancement opportunities. Join our team and contribute to our reputation for excellence in customer service.

Qualifications

• Experience in customer service, preferably in a phone-based role.
• Basic math skills for processing transactions.
• Flexibility to work various shifts, including evenings and weekends.

Responsibilities

• Answer incoming phone calls professionally and address customer inquiries.
• Process orders, returns, and exchanges with high accuracy.
• Collaborate with team members for seamless customer support.

Skills

Excellent verbal and written communication skills

Strong problem-solving abilities

Attention to detail

Proficiency in using computers and CRM software

Positive, upbeat attitude

Empathetic approach to customer concerns

Ability to multitask

Education

High school diploma or equivalent

Tools

CRM software

Job description

A well-known pizza franchise in Lincoln is looking for an enthusiastic Customer Service Representative. The role involves answering customer inquiries, processing orders, and resolving complaints. Ideal candidates will have strong communication skills, attention to detail, and a positive attitude. Benefits include flexible hours, competitive wages, and advancement opportunities. Join our team and contribute to our reputation for excellence in customer service.