Customer Service Pro — Fast-Paced, Training & Growth

Domino's; Lumberton (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Domino’s in Lumberton, NC is seeking a Customer Service Representative to be the friendly first contact for phone and carryout orders. You’ll learn our POS system, Domino’s Pulse, and participate in fast-paced training to meet service standards.

The role emphasizes a positive attitude, exceptional customer service, teamwork, and presentation. Uniform shirts and hats provided; you’ll wear black pants; training includes background checks and the Domino’s Perfect Image.

Qualifications

• Must have a positive, friendly attitude and exceptional customer service skills.
• Be ready to communicate with customers in a friendly and professional manner.
• Demonstrate and model Domino’s Perfect Image standards at all times.

Responsibilities

• Handle phone and carryout orders with accuracy and speed.
• Contribute to HTA standards: quick phone answers, fast oven times, prompt delivery orders.
• Participate in training programs to learn products, equipment, and our POS system.

Skills

Customer service

Phone etiquette

Teamwork

Professionalism

Tools

Domino's Pulse POS

Point-of-Sale

Job description

Domino’s in Lumberton, NC is seeking a Customer Service Representative to be the friendly first contact for phone and carryout orders. You’ll learn our POS system, Domino’s Pulse, and participate in fast-paced training to meet service standards.

The role emphasizes a positive attitude, exceptional customer service, teamwork, and presentation. Uniform shirts and hats provided; you’ll wear black pants; training includes background checks and the Domino’s Perfect Image.