Customer Service Pro — Fast-Paced HVAC Support & Growth

Air Today USA; Florida; On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid training

Year-round work

Company vehicle

Fuel card

Career advancement

Supportive team environment

HVAC career growth

Job summary

Air Pros USA in Coral Springs, FL is hiring a full-time Customer Service Rep. You will handle inquiries by phone, email, and in person, schedule appointments, and maintain accurate CRM records while delivering exceptional service.

Benefits include health/dental/vision coverage, 401(k), PTO, paid training, year-round work, and a company vehicle with fuel card. Growth opportunities exist within a rapidly expanding HVAC company.

Qualifications

• Experience navigating CRM systems and email platforms.
• Accurate data entry and record-keeping skills.
• Strong communication and customer service abilities.

Responsibilities

• Answer inquiries by phone, email, and in person.
• Schedule appointments and update CRM with customer data.
• Provide helpful solutions to create a positive experience.
• Follow up with leads and confirm appointments.
• Gather feedback and identify opportunities to upsell services.
• Build trust and strengthen customer relationships.

Skills

CRM systems

Email platforms

Data entry

Customer service

Multitasking

Problem-solving

Job description

Air Pros USA in Coral Springs, FL is hiring a full-time Customer Service Rep. You will handle inquiries by phone, email, and in person, schedule appointments, and maintain accurate CRM records while delivering exceptional service.

Benefits include health/dental/vision coverage, 401(k), PTO, paid training, year-round work, and a company vehicle with fuel card. Growth opportunities exist within a rapidly expanding HVAC company.