Customer Care Specialist — Growth, PTO & Vehicle

Air Pros Home Services; Florida; Presencial; USD 25.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid training

Year-round work

Company vehicle

Fuel card

Career advancement

Team environment

HVAC company growth

Descripción de la vacante

Air Pros USA in Coral Springs, FL is hiring a full-time Customer Service Representative to join our growing HVAC team. If you excel at helping people, handle a fast-paced environment, and value growth, this is a great place to advance your career.

In this role, you’ll answer inquiries by phone, email, and in person, schedule appointments, update our CRM, and help customers choose the right services. We offer competitive hourly pay, health, dental, and vision, retirement plan, PTO, and training

Formación

• Prior customer service or call center experience preferred.
• Bilingual communication skills are a plus.
• Familiarity with Microsoft Office applications including Word and Excel.

Responsabilidades

• Answer inquiries by phone, email, and in person and schedule appointments.
• Update customer information within our CRM and provide helpful solutions.
• Follow up with leads, gather feedback, and identify service opportunities.

Conocimientos

CRM systems

Data entry

Communication skills

Multitasking

Problem-solving

Willingness to learn

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Air Pros USA in Coral Springs, FL is hiring a full-time Customer Service Representative to join our growing HVAC team. If you excel at helping people, handle a fast-paced environment, and value growth, this is a great place to advance your career.

In this role, you’ll answer inquiries by phone, email, and in person, schedule appointments, update our CRM, and help customers choose the right services. We offer competitive hourly pay, health, dental, and vision, retirement plan, PTO, and training