Customer Service Pro | AR Support, Training & Growth

UniFirst Careers; Odessa (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

401K with Company Match

Profit Sharing

Tuition Reimbursement

Paid Time Off

Direct Payroll Deposit

Employee Discounts

Employee Referral Bonuses

Job summary

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key liaison between customers and the company, handling inquiries by phone or email and supporting the Sales Department.

The role includes on-the-job training, a 5-day work week with Saturdays and Sundays off, and opportunities to grow within a global garment services leader. Benefits include health insurance, 401K with company match, and more.

Qualifications

• 2 years of Customer Service experience in an administrative setting preferred.
• Prior Accounts Receivable experience encouraged.
• High School diploma or GED equivalent recommended.
• Professional telephone and email etiquette; strong communication skills.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving conflicts.
• Partner and provide administrative support to UniFirst’s Sales Department.

Skills

Customer service

Communication

Time management

Data entry

Problem solving

Team player

Education

High School diploma or GED

Tools

Outlook

Excel

Word

Teams

Job description

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key liaison between customers and the company, handling inquiries by phone or email and supporting the Sales Department.

The role includes on-the-job training, a 5-day work week with Saturdays and Sundays off, and opportunities to grow within a global garment services leader. Benefits include health insurance, 401K with company match, and more.