Customer Service & Print Production

Minuteman Press Issaquah; Washington; On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Competitive pay and bonuses

Collaborative work environment

Career growth opportunities

Job summary

Minuteman Press Issaquah is seeking a Client Manager to be the heartbeat of our shop, greeting customers, handling inquiries, and guiding projects from start to finish. You’ll learn quality print making, quote accurate jobs, manage orders, and ensure every interaction leaves a positive impression.

This hands-on role blends customer service with basic production tasks in a fast-paced environment. We offer competitive pay with monthly and annual bonuses, a collaborative team, and clear

Qualifications

• As this role involves handling inquiries and processing orders, strong numerical accuracy is required.
• Excellent communication and a friendly, can-do attitude are essential.
• Ability to resolve issues quickly while maintaining professionalism.

Responsibilities

• Quote jobs
• Enter work order details
• Invoice finished jobs
• Respond to customer inquiries via phone, email and in-person.
• Basic math skills
• Customer-centric mindset
• Problem solving abilities
• Adaptability in a fast-paced environment
• Light production – printing, cutting, and other machines

Skills

Basic math skills

Customer-centric mindset

Problem solving abilities

Adaptability

Job description

Job Description

Are you a people person? Do you enjoy working with other creative people? Do you love seeing a project through from start to finish? Join our team as a Client Manager and become the heartbeat of our company! If you’re passionate about delivering exceptional service, resolving challenges with a smile, and creating positive customer experiences, we want to hear from you.

What we offer:

• Competitive pay and monthly & annual bonus opportunities
• Collaborative and vibrant work environment
• Opportunities for career growth

Your role:

As a client manager, you’ll be the friendly face and voice of our brand, handling inquiries, resolving issues, and ensuring every interaction leaves a lasting impression. Your knack for problem-solving and dedication to customer satisfaction will be key in elevating our service standards. This role is hands on. Learn quality print making and how to make signs in our sign shop.

Key Responsibilities:

• Quote jobs
• Enter work order details
• Invoice finished jobs
• Respond to customer inquiries via phone, email and in-person.
• Basic math skills
• Customer-centric mindset
• Problem solving abilities
• Adaptability in a fast-paced environment
• Light production – printing, cutting, and other machines

Company Description

High-quality products. Timely service. Competitive prices.
You can expect these and more when you partner with Minuteman Press for your design, printing and marketing needs.
The Minuteman Press Issaquah location is part of a multi-shop system with inter shop coordination and production.