Customer Experience Specialist — Pizza Store Team

Domino's; Austin (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Domino's is seeking a Customer Service Representative at our Austin, TX store. The role focuses on welcoming customers, handling orders, and promoting pizza products and specials in a fast-paced environment.

You will provide quality service in person, over the phone, and through the order-entry system, while maintaining grooming standards and contributing to a positive team atmosphere.

Qualifications

• Uphold Domino's standards of grooming, uniform, and appearance.
• Promote pizza products and specials.
• Provide quality customer service to internal and external customers both over the phone and in person.

Responsibilities

• Uphold grooming and uniform standards.
• Collect cash and credit card payments.
• Promote pizza products and specials.
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operating pizza oven, and packing for delivery/carryout.
• Check products for accuracy against quality standards.
• Answer store phones and assist carryout customers with urgency.
• Speak and write clearly and accurately.
• Use a computer-based order entry system.
• Contribute to teamwork, energy, and fun in the store.

Job description

Domino's is seeking a Customer Service Representative at our Austin, TX store. The role focuses on welcoming customers, handling orders, and promoting pizza products and specials in a fast-paced environment.

You will provide quality service in person, over the phone, and through the order-entry system, while maintaining grooming standards and contributing to a positive team atmosphere.