Customer Service & Policy Advocate – Flexible Growth

Carolyn Thomas-Thompson - State Farm Agent; Williamstown (KY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Carolyn Thomas-Thompson - State Farm Agent is seeking a Customer Service Representative to provide exceptional customer experiences and support the growth of our agency.

The ideal candidate will possess strong communication skills, attention to detail, and a positive attitude. Responsibilities include answering inquiries, assisting with policy changes, and processing claims. If you're driven and eager to make an impact, this is a great opportunity for career growth.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Carolyn Thomas-Thompson - State Farm Agent is seeking a Customer Service Representative to provide exceptional customer experiences and support the growth of our agency.

The ideal candidate will possess strong communication skills, attention to detail, and a positive attitude. Responsibilities include answering inquiries, assisting with policy changes, and processing claims. If you're driven and eager to make an impact, this is a great opportunity for career growth.