Customer Service Pharmacy Technician - Overnight

City of Lincoln; Grand Prairie (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid time off

Employee Assistance Program

Job summary

Specialty Rx, Inc. in Grand Prairie, TX is seeking a Licensed Pharmacy Technician for a full-time overnight data entry and customer service role.

You will perform duties assigned by the Data Entry Manager, answer phones, process orders and respond to inquiries to ensure accurate and timely service. The ideal candidate has pharmacy experience, familiarity with LTC medications, strong attention to detail, and solid computer skills.

Qualifications

• Licensed Pharmacy Technician required.
• Experience in pharmacy settings.
• LTC pharmacy experience preferred.
• Knowledge of brand-name and generic medications.
• Strong attention to detail and organization.
• Moderate to advanced computer skills required.
• Frameworks / ECM knowledge a plus.
• High school diploma or equivalent.

Responsibilities

• Perform duties assigned by the Data Entry Manager.
• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner.
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed.

Skills

Attention to detail

Customer service

Phone handling

Data entry accuracy

Education

Licensed Pharmacy Technician

High school diploma or equivalent

Tools

Frameworks / ECM knowledge

Computer skills

Job description

• Location 1525 Greenview drive,Grand Prairie, TX, 75050,United States
• Employee Type Full Time- Overnight

Contact information

• Name Merab Riaz
• Email [e-mail]

Description

At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service.

Responsibilities

• Perform duties assigned by the Data Entry Manager
• Answer phones and respond to orders, re-orders and general customer inquiries
• Handle and resolve client complaints and inquiries in a timely manner
• Triage incoming faxes by facility/department and in accordance with cutoff times
• Clarify orders as needed

Qualifications

• Licensed Pharmacy Technician
• Previous experience in pharmacy
• LTC pharmacy experience preferred
• Knowledge of brand name and generic medications
• Strong attention to detail and organizational skills
• Moderate to advanced computer skills required
• Frameworks / ECM knowledge a plus
• High school diploma or equivalent
• Health insurance
• Vision insurance
• Paid time off
• Employee Assistance Program

EEO Statement

SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.