Customer Service Pharmacy Technician

SpecialtyRx, Inc; Orlando (FL); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

SpecialtyRx, Inc. is hiring a dedicated pharmacy technician to support data entry and order processing in our long-term care pharmacy. You will handle phone inquiries, clarify orders, and triage faxes while maintaining accuracy and timely communication with facilities.

Onsite 2:30pm-11:00pm shift with rotating weekends; Florida license required; strong computer skills and customer service are essential; LTC experience preferred.

Qualifications

• Active Florida Pharmacy Technician license required.
• Previous experience in pharmacy.
• LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• Strong attention to detail and organizational skills.
• Moderate to advanced computer skills.
• Great telephone etiquette a must.

Responsibilities

• Perform duties assigned by the Data Entry Manager.
• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed.

Skills

Pharmacy technician

Customer service

Telephone etiquette

Attention to detail

Data entry

Education

High school diploma or equivalent

Tools

MS Office

ECM knowledge

Job description

Our Company

SpecialtyRx is a Long-Term Care pharmacy providing pharmaceutical services to long term care facilities and assisted living communities. SpecialtyRx takes pride in delivering personalized care and quality pharmacy services.

Our Company

SpecialtyRx is a Long-Term Care pharmacy providing pharmaceutical services to long term care facilities and assisted living communities. SpecialtyRx takes pride in delivering personalized care and quality pharmacy services.

Responsibilities

• Perform duties assigned by the Data Entry Manager.
• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed.

Qualifications

• Active FL Board of Pharmacy, Pharmacy Technician Licensed required.
• Previous experience in pharmacy.
• LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• Strong attention to detail and organizational skills.
• Moderate to advanced computer skills required.
• Great telephone etiquette a must.
• Frameworks / ECM knowledge a plus.
• High school diploma or equivalent .

Shift

• 2:30pm-11:00pm with rotating weekends and holidays.
• Onsite.

Company Benefits

• We offer a competitive salary and benefit package.

EEO Statement

SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.

EO/Minorities/Females/Disabled/Veterans