Customer Service, Part-Time - Golfdom

Paycom; McLean (VA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Flexible scheduling

401(k) matching for part-time

Employee discount

Job summary

Roger Dunn Golf Shops is seeking a part-time cashier in McLean, VA to process transactions, assist customers, and maintain an organized store environment. The role emphasizes friendly service, accurate cash handling, and knowledge of merchandise across golf products.

Responsibilities include answering phones, assisting with returns and repairs, stocking, and promoting products while ensuring a welcoming shopping experience for every customer.

Qualifications

• Customer-centric attitude and ability to assist customers verbally and in writing.
• Read, count and write to complete documentation and paperwork.

Responsibilities

• Process customer transactions, handle special orders, returns and repairs.
• Answer phones and assist customers with questions.
• Sell merchandise and stock shelves.
• Greet customers and direct them within the store.
• Maintain store appearance and cleanliness.

Skills

Customer service

Cash handling

POS system

Merchandising

Communication

Product knowledge

Teamwork

Stocking

Education

High school diploma

Tools

POS register

Job description

Job Details

Job Location: McLean, VA 22102, Position Type: Part Time, Job Category: Cashier, What We Offer:

• Flexible scheduling and 401(k) matching for part-time employees!
• There is no better time to work in the golf industry! All employees receive a strong employee discount, golf-specific learning opportunities, and hands-on training.
• Worldwide Golf is one of the largest golf retailers in the world, giving you more opportunities for growth and mobility.

Primary Responsibilities

• Processing customer transactions, handling special orders, returns, and repairs through the computer.
• Answering telephones and efficiently assisting with customer questions.
• Sell merchandise in the store.
• General stocking and merchandising duties.
• Greet all customers promptly and courteously as they enter Golfdom.
• Direct customers throughout the store or to the specific area of expertise
• Give accurate and current information about the product for all inquiries.
• Increase the customer base by adding new customers to the mailing list.
• Maintain the feedback loop to buyers by filling out low inventory forms (SO forms).
• Understand the spirit of the returns policy.
• Maintain a positive and cheerful attitude and cooperate with your peers.

Merchandising and Maintenance

• Check stock daily to ensure that all products are adequately stocked and available for customers.
• All folded merchandise must be neat and well folded. Sizes should be arranged in order from smallest to largest.
• Featured merchandise should be prominently displayed in each section.
• Maintain store image by dressing in appropriate golf or professional dress.
• Maintain a clean and well-organized back stock area.
• Vacuum, sweep floors and empty all trash each day, if required.

Operations

• Report to work on time or notify in advance if absent or late
• Operate the cash register; it should be each employee’s goal to use the register without error and to be consistently accurate in money handling.
• Checking out anytime you must leave the building (including lunch breaks).
• Use correct procedures for processing special orders.
• Know the procedures for processing paperwork.
• Practice security measures that help prevent theft. Understand the procedures for handling shoplifters.
• Practice safety consciousness at all times.
• Be proactive in your ongoing education regarding the company, weekly reports, products, and the golf retail business.
• Set and achieve goals during each review period.
• Take advantage of the training opportunities that are offered.

Required Skills

• Maintain a positive, customer-centric attitude by listening, understanding and responding to customers’ needs while being committed to the Customer First philosophy.
• Communicate effectively and professionally with associates and customers.
• Thorough knowledge of processing information and merchandise via a computer and POS register system; ability to operate and use all equipment necessary to run the store.
• Read, count and write to accurately complete all documentation.
• Freely roam all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching, kneeling and climbing a ladder; ability to lift and/or move up to 35 pounds at any given time.
• Ability to work varied hours/days as business dictates.

Who We Are

• Roger Dunn Golf Shops
• Edwin Watts Golf
• The Golf Mart
• Golfers' Warehouse
• Van's Golf Shops
• Uinta Golf
• Las Vegas Golf Superstore
• Golfdom
• Mike's Golf Outlet
• Golf and Ski Warehouse
• Cool Clubs
• Worldwidegolf.com
• Globalgolf.com
• Fairwaystyles.com
• Getclubs.com

CA residents: Please review our California Applicant Privacy Notice HERE.

The hourly rate for this position is $16.50 - $17.50 per hour. Individual starting rate within this range may depend on geography, experience, expertise, and education/training.