Customer Service - Par Mar Store #89

Arby's; Mineral Wells (WV); On-site; USD 14,000 - 18,000; Full time

Job summary

Par Mar Stores in Mineral Wells, WV, seeks a Customer Service Associate for Store #89 to ensure every guest receives prompt and reliable service. Reports to the Store Manager and values teamwork, clear communication, and adaptability.

The role requires handling transactions, maintaining store standards, and adhering to safety and policy guidelines, including food prep and age-restricted product rules. Training is provided, and applicants must be at least 16 years old.

Qualifications

• Must be at least 16 years of age.
• Must successfully complete company training.
• Ability to handle transactions and maintain a clean store.

Responsibilities

• Greet guests and provide prompt, reliable service.
• Complete customer transactions by scanning or keying prices, finalize sale and collect payment.
• Ensure compliance with age-restricted products (tobacco, alcohol, lottery).
• Prepare food and beverages according to safety procedures and customer expectations.
• Maintain a clean, organized store, register area and backroom, and outdoor spaces.
• Record time worked and complete daily paperwork/records.

Skills

Teamwork

Communication

Adaptability

Education

High School diploma or equivalent

Job description

Position: Customer Service Associate - Par Mar Store #89

Reports to: Store Manager

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience:

• High School diploma or equivalent preferred

Requirements:

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements:

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time