CUSTOMER SERVICE - PAR MAR STORE #184

Arby's; Lewisburg (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

Par Mar Store #184 in Lewisburg, WV is seeking a Customer Service Associate responsible for delivering prompt and reliable service to every guest. You will handle transactions, assist customers, and uphold store standards.

The role requires strong teamwork, good communication, and adaptability to change. Must be at least 16 years old and complete company training; High School diploma or equivalent is preferred.

Qualifications

• High School diploma or equivalent preferred.
• Must be at least 16 years of age.
• Ability to stand and perform light physical tasks.

Responsibilities

• Maintain store to the needs of management while giving excellent customer service to each guest.
• Process transactions by scanning products or keying prices, finalize sale and collect payment.
• Ensure compliance with age-restricted products such as tobacco, alcohol and lottery.
• Prepare food and beverages following safe handling procedures.
• Maintain a clean and organized store, register area and backroom.
• Maintain cleanliness outside of the store.
• Ensure all deliveries are made according to company policy.
• Maintain a safe/secure environment adhering to company safety methods.
• Record time worked and complete daily paperwork/record-keeping.

Skills

Teamwork

Communication

Adaptability

Education

High School diploma or equivalent

Job description

Position: Customer Service Associate - PAR MAR STORE #184, LEWISBURG, WV

Reports to: Store Manager

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience:

• High School diploma or equivalent preferred

Requirements:

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements:

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time