Customer Service & Paint Solutions Specialist

Sherwin-Williams; Charlotte (NC); On-site; USD 18,000 - 23,000; Full time

Job summary

Sherwin-Williams in Charlotte, NC is hiring a Full-Time Customer Service Specialist for Store #2491 McMullen Creek. The role focuses on assisting customers, presenting suitable products, and maintaining store standards. Responsibilities include handling sales, tinting, stocking, and delivery support to meet sales goals.

Bilingual Spanish capability is a plus. The position emphasizes excellent customer service, product knowledge, and adherence to safety and inventory procedures, with potential

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Load/unload delivery trucks.

Skills

Customer service

Sales

Spanish language

Education

High School diploma or GED

Job description

Sherwin-Williams in Charlotte, NC is hiring a Full-Time Customer Service Specialist for Store #2491 McMullen Creek. The role focuses on assisting customers, presenting suitable products, and maintaining store standards. Responsibilities include handling sales, tinting, stocking, and delivery support to meet sales goals.

Bilingual Spanish capability is a plus. The position emphasizes excellent customer service, product knowledge, and adherence to safety and inventory procedures, with potential