Customer Service & Orders Specialist — Screen Printing

Will Customized Products; Milwaukee (WI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Family atmosphere

Growth opportunities

Job stability

Local roots

Pride in craftsmanship

Job summary

Will Customized Products is seeking a detail-oriented Customer Service Representative to support our silk-screening operation in Wisconsin. You will be the primary liaison between customers and the production team, guiding orders from inquiry to delivery and ensuring clear communication throughout the process.

Key responsibilities include handling inquiries, coordinating with production, and responding to clients by email, phone, and in person.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or related field preferred.

Responsibilities

• Act as the main point of contact between customers and the production team.
• Manage orders from initial inquiry to final delivery.
• Provide support to clients via email, phone and in person.
• Communicate effectively with customers regarding their orders.
• Handle multiple priorities in a fast-paced environment.

Skills

Strong communication

Multitasking

Order management

Screen printing process

Education

High school diploma or equivalent

Tools

Order management software

Job description

Will Customized Products is seeking a detail-oriented Customer Service Representative to support our silk-screening operation in Wisconsin. You will be the primary liaison between customers and the production team, guiding orders from inquiry to delivery and ensuring clear communication throughout the process.

Key responsibilities include handling inquiries, coordinating with production, and responding to clients by email, phone, and in person.