Customer Service & Order Resolution Pro

Roman Health Pharmacy LLC; North Dakota; On-site; USD 17,000 - 19,000; Full time

Job summary

Roman Health Pharmacy LLC is seeking a highly motivated Customer Service Representative to join our team in North Dakota. You will handle telephone and email inquiries, process orders, and manage client accounts with a focus on accuracy and timeliness.

In this fast-paced, onsite role you will resolve issues, maintain a customer-first attitude, and collaborate with teammates to meet performance targets while upholding professional standards.

Qualifications

• Proven experience in telephone-based customer service and account management.
• Excellent verbal and written communication skills.
• Strong problem-resolution and analytical skills.
• Demonstrated ability to handle order processing and customer inquiries simultaneously.
• Ability to thrive in a fast-paced, high-volume environment.

Responsibilities

• Respond promptly and professionally to customer inquiries via telephone and email.
• Process customer orders accurately and manage client accounts effectively.
• Resolve customer issues and concerns in a timely, efficient, and satisfactory manner.
• Maintain a positive, customer-first attitude while upholding professional standards.
• Work collaboratively in a fast-paced environment to meet individual and team targets.

Skills

Telephone-based support

Written and verbal communication

Problem-resolution

Account management

Order processing

Job description

Roman Health Pharmacy LLC is seeking a highly motivated Customer Service Representative to join our team in North Dakota. You will handle telephone and email inquiries, process orders, and manage client accounts with a focus on accuracy and timeliness.

In this fast-paced, onsite role you will resolve issues, maintain a customer-first attitude, and collaborate with teammates to meet performance targets while upholding professional standards.