Customer Service & Order Fulfillment Associate

SmartRecruiters, Inc.; Agawam (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Store Customer Service Representative for our Massachusetts location in Agawam. This full-time role focuses on customer service, product preparation, packing orders, and assisting drivers with order deliveries.

You will maintain store appearance, support promotions, and help ensure smooth daily operations. The ideal candidate will have strong communication skills, the ability to multi-task in a fast-paced environment, and comfort with entering orders via

Qualifications

• Be no less than sixteen years of age.
• Ability to pass company background checks.
• Excellent written and verbal communication skills for interactions with management and customers.
• Strong multi-tasking capability in a dynamic, fast-paced environment.
• Ability to adapt to changing priorities.
• Ability to enter orders using keyboard or touch screen.
• Ability to take orders over the counter or by phone.
• Ability to work independently and as part of a team.
• Ability to add, subtract, multiply and divide accurately; competent with money handling.

Responsibilities

• Preparation of products.
• Customer service duties.
• Store cleaning and sanitation.
• Marketing and promotions tasks.
• Packing orders for customers and drivers.
• Running orders out to drivers.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Numeric/money handling

Order entry (keyboard/touch screen)

Job description

SmartRecruiters, Inc. is seeking a Store Customer Service Representative for our Massachusetts location in Agawam. This full-time role focuses on customer service, product preparation, packing orders, and assisting drivers with order deliveries.

You will maintain store appearance, support promotions, and help ensure smooth daily operations. The ideal candidate will have strong communication skills, the ability to multi-task in a fast-paced environment, and comfort with entering orders via