Customer Service & Fulfillment Associate

SmartRecruiters, Inc.; Allentown (Lehigh County); On-site; USD 32,000 - 42,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Customer Service Rep at 1826 Union Boulevard to support store operations. This full-time role handles telephone orders, stock movement, and daily paperwork while maintaining accurate records and friendly customer interaction.

The ideal candidate can perform basic arithmetic for cash handling, enter orders via keyboard or touch screen, and communicate clearly with customers and coworkers both in person and over the phone.

Qualifications

• Friendly, customer-focused service approach.
• Basic math skills for calculations and making change.
• Clear verbal and written communication abilities.
• Ability to enter orders via keyboard or touch screen.

Responsibilities

• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Enter orders using a computer keyboard or touch screen and ensure accuracy.

Skills

Cash handling

Order entry

Customer service

Communication

Attention to detail

Job description

SmartRecruiters, Inc. is seeking a Customer Service Rep at 1826 Union Boulevard to support store operations. This full-time role handles telephone orders, stock movement, and daily paperwork while maintaining accurate records and friendly customer interaction.

The ideal candidate can perform basic arithmetic for cash handling, enter orders via keyboard or touch screen, and communicate clearly with customers and coworkers both in person and over the phone.