Shift Leader: People-First Service Coach

Workstream; Oklahoma City (OK); On-site; USD 34,320 - 60,320; Full time

Benefits offered by this job

Flexible scheduling

Competitive pay

Scholarship opportunities

Professional growth and development

Job summary

A fast-food restaurant franchise is seeking a Shift Leader 2 to oversee restaurant operations and team accountability at our Oklahoma City locations. Responsibilities include leading shifts, training new team members, and ensuring superior customer service. Ideal candidates possess strong communication and people skills, and prior experience in leadership within a restaurant environment. Join us for an opportunity to develop your leadership skills in a fun, people-focused workplace!

Qualifications

• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or assistant manager required.
• Ability to manage Team Member behavioral and performance issues.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead shifts and support daily operations.
• Assist in training of new hires.
• Provide immediate and respectful responses to Guests' needs.
• Count drawers and finalize the day.

Skills

Strong communication skills

Teamwork

Customer service

Strong people skills

Job description

A fast-food restaurant franchise is seeking a Shift Leader 2 to oversee restaurant operations and team accountability at our Oklahoma City locations. Responsibilities include leading shifts, training new team members, and ensuring superior customer service. Ideal candidates possess strong communication and people skills, and prior experience in leadership within a restaurant environment. Join us for an opportunity to develop your leadership skills in a fun, people-focused workplace!