Customer Service, Online Sales - Carl's Golfland Bloomfield Hills

Carl's Golfland; Detroit (MI); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Company discount

401K

Profit sharing

Health benefits

Vacation pay

Life insurance

Long-term disability insurance

Job summary

A leading golf retail company in Detroit is seeking friendly individuals for its customer service team. In this full-time role, candidates will assist customers with inquiries, recommend products, and resolve issues, all while promoting their passion for golf. Competitive wages, benefits including 401K and company discounts, make this position an attractive opportunity for those enthusiastic about the golf industry.

Qualifications

• Strong communication skills with customers and co-workers.
• High energy levels and integrity.
• Initiative and passion for the golf industry.

Responsibilities

• Advise & assist customers via phone/email effectively.
• Recommend products based on inquiries.
• Provide creative solutions for customer issues.
• Reconcile warranty issues with vendors.
• Communicate bottlenecks with sales and warehouse managers.

Skills

Great communication skills

Knowledge of golf equipment/merchandise

Passion for golf

Integrity

Knowledge of golf equipment

Customer focus

Job description

We're looking for friendly and personable individuals to join our world-class customer service team. Think you got what it takes to be part of our fast-paced & fun working environment? Candidates should present strong communication skills, initiative, high energy levels and integrity. Looking to experience the retail side of the golf industry?

If so, this is the perfect position for you.

Candidates should present:

• Great communication skills with customers and co-workers
• Knowledge of golf equipment/merchandise (preferred)
• Passion for golf and the industry

Responsibilities include:

• Advise & assist customers via phone/email in a timely & effective manner
• Recommend product based on customer inquiries and needs
• Provide creative solutions to customer issues/questions utilizing breadth of product & shipping knowledge
• Reconcile customer warranty issues with golf vendors
• Communicate inventory, customer and systemic bottlenecks with Online Sales Managers & Warehouse Managers

Full-Time Information/Benefits: Competitive Wages, company discount, 401K, profit sharing, health benefits, vacation pay, life insurance, and long-term disability insurance.

Interested in applying?Download and complete our application at CarlsGolfland.com/Careers. To apply or if you have questions pleaseCONTACT UStoday at [e-mail].