Customer Service/Office Manager

Piggly Wiggly Midwest, LLC; Ladson (SC); On-site; Full time

Job summary

A leading retail grocery company is looking for a Customer Service/Office Manager to oversee administrative tasks and ensure smooth operations. The ideal candidate will have strong communication skills and experience in customer service and bookkeeping. This full-time role involves managing office staff and providing exceptional service at the front desk.

Qualifications

• Strong communication skills and familiarity with office equipment.
• Experience in customer service and basic bookkeeping.

Responsibilities

• Provide excellent customer service at the front desk.
• Manage a team of office workers for smooth operations.
• Perform basic bookkeeping and maintain office supplies.

Skills

Communication

Customer Service

Bookkeeping

Tools

Office Equipment

Office Software

Job description

Join to apply for the Customer Service/Office Manager role at Piggly Wiggly Midwest, LLC

12 hours ago Be among the first 25 applicants

About the Role

We are seeking a competent Customer Service Office Manager to perform various administrative and clerical tasks supporting our offices. The role involves supervising office staff and managing activities such as customer service (Western Union, Lottery, Bill Payment, etc.), bookkeeping, and reporting. An effective Office Manager maintains smooth office operations, demonstrating reliability, strong communication skills, and familiarity with office equipment and procedures.

Responsibilities

1. Provide excellent customer service at the front desk.
2. Manage a team of office workers to ensure smooth front-end operations.
3. Maintain updated files and records for easy access.
4. Answer phones and direct calls appropriately.
5. Utilize office equipment and software for various tasks.
6. Perform basic bookkeeping, including verifying cash, reconciling tills, and preparing deposits.
7. Conduct regular office compliance procedures.
8. Monitor and reorder office supplies as needed.
9. Perform additional duties as assigned by the Store Manager.
10. In the absence of Front-End Managers, oversee front-end operations.

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Administrative
• Industry: Retail Groceries

Pay Range: $14.00/hr - $16.00/hr. Actual pay will depend on skills and experience.