Customer Service & Merchandising Associate

Dollar General Corporation; Albers (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General Corporation is seeking a store team member to act as the point of contact for customers and assist in setting up plan-o-grams and programs. You will stock merchandise, greet customers, and help maximize profitability while protecting company assets.

Responsibilities include unloading trucks, building displays, operating the register, and assisting with merchandise orders. This role supports store operations and teamwork in a fast-paced retail environment.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Follow company work processes to receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.
• Build merchandise displays.
• Stock merchandise; rotate and face merchandise on shelves.
• Restock recovered merchandise.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Comply with company policies and procedures.
• Greet customers.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Assist with ordering merchandise using hand-held scanners, as needed.
• Clean front end of store and help set up sidewalk displays when necessary.

Skills

Interpersonal communication

Safety policies

Plan-o-gram compliance

Cash handling

Math skills

IBM cash register

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a store team member to act as the point of contact for customers and assist in setting up plan-o-grams and programs. You will stock merchandise, greet customers, and help maximize profitability while protecting company assets.

Responsibilities include unloading trucks, building displays, operating the register, and assisting with merchandise orders. This role supports store operations and teamwork in a fast-paced retail environment.