Customer Service Manager - State Farm Agent Team Member Manchester - MO

Travis Hesser; Manchester (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Growth potential

Job summary

Travis Hesser, a State Farm independent contractor agent, is seeking a customer-focused team member in Manchester, MO. You will build relationships, handle inquiries about insurance options, and educate clients on suitable coverages while growing sales through leads and appointments.

Compensation includes salary plus commission/bonus and paid time off with strong growth potential within the agency. Licensing requirements are to be obtained as needed.

Qualifications

• Excellent interpersonal skills and written/verbal communication.
• Willingness to obtain Property & Casualty license.
• Willingness to obtain Life & Health license.
• Self-motivated, detail-oriented and proactive in solving problems.
• Ability to work well in a team and provide customer-focused service.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance options, coverages, and billing.
• Educate customers about insurance options using a needs-based review process.
• Develop leads, schedule appointments, identify customer needs, and market products and services.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Problem solving

Detail oriented

Self-motivated

Proactive

Job description

Full Time in Manchester - MO

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• Bonus based on performance

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation $60,000.00 - $90,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.