Customer Service Manager Asst Part Time

Buchheit Inc; Perryville (MO); On-site; USD 15,000 - 23,000; Part time

Job summary

Buchheit Inc. in Missouri seeks a part-time Retail Sales Associate to assist customers, explain product features and warranties, and promote specials. You’ll maintain in-store displays and help build long-term customer relationships to support sales goals.

Duties include greeting customers, advising on use and care of merchandise, answering questions, stocking, and operating the cash register. A friendly personality, strong work ethic, and flexible schedule are essential.

Qualifications

• Friendly and outgoing personality required.
• Strong work ethic and good interpersonal skills.
• Basic computer skills and familiarity with POS systems.
• Flexibility to work a variable schedule.
• Ability to communicate effectively with customers and team.
• Multi-tasking in a fast-paced retail setting.
• Maintain composure under pressure and follow instructions.
• Proactive problem solving and initiative.

Responsibilities

• Greet customers, determine needs, and recommend merchandise.
• Advise on usage, care of products, and answer questions promptly.
• Stock and recover merchandise; keep displays tidy and updated.
• Operate pallet jacks/forklifts if needed; ensure signage is correct.
• Use computer to check prices and inventories; assist with inventory prep.
• Create special orders and handle customer concerns professionally.

Skills

Friendly personality

Strong work ethic

Basic computer skills

Flexible schedule

Customer communication

Multi-tasking

Calm under pressure

Instruction following

Problem solving

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

DEPARTMENT:

Retail Store

REPORTS TO:

Store Manager

FLSA STATUS:

Non-Exempt

POSITION TYPE

Part-Time

POSITION SUMMARY:

Sales associates work closely with customers and provide them with product knowledge in terms of features, warranties, special discounts or deals, and any additional information about the product. They should maintain the visual appearance of the store by managing store displays and keep up with trends and competition. Retail sales associates are expected to create and maintain a long-term relationship with the customers in order to achieve sales goals and represent the store in a positive manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet customers, determine their needs/wants, and recommend merchandise
• Advise customers on utilization and care of merchandise, as needed.
• Answer any customer questions or concerns in a prompt and friendly manner
• Stock and recover merchandise
• Keep work area clean and organized
• Operate pallet jacks and forklifts, as needed
• Ensure proper signage is in place throughout assigned department
• General use of computer to check prices and inventories
• Assist with inventory preparation
• Create special orders, as needed
• Safety awareness of anything in store that may be hazard to employees or customers
• Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner
• Bring in carts from outside
• Additional duties, as assigned

REQUIREMENTS & QUALIFICATIONS:

• Must have a friendly and outgoing personality
• Must possess strong work ethic and interpersonal skills
• Basic computer skills
• Must be able to work a flexible schedule
• Ability to:
• Effectively communicate with customers, in-person and over the phone
• Multi-Task
• Maintain a pleasant and calm disposition under stress
• Understand and follow oral and written instructions
• Demonstrate initiative and effective problem-solving skills within the scope of the position

Physical Requirements:

The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a "legal" disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds.