Customer Service Manager

Energy Innovation Corp; Mankato (MN); Hybrid; USD 95,000 - 138,000; Full time

Benefits offered by this job

Commuter benefits

Mentor matched to sales/marketing

Job summary

Lionsgate, based in Mankato, MN, seeks a Customer Service Manager to close deals and nurture relationships. The role offers hybrid flexibility with a salary range of $95,000 to $138,000 and a path to real influence in account strategy and client engagement.

From our Mankato office, you will manage key accounts, craft outreach, and drive referrals while collaborating with teams to ensure seamless handoffs between Account Management and CRM.

Qualifications

• Must have proven inbound call handling and account management experience.
• MN work history or ability to thrive in Minnesota
• Ability to thrive independently and in a team
• Strong written communication and resilience
• Willingness to engage at trade shows/events

Responsibilities

• Represent Lionsgate at trade shows, conferences, and local networking events
• Own the handoff doc that keeps nothing falling between Account Management and CRM
• Run the manager account like it's the only one that matters
• Draft the cold-outreach copy that survives a manager buyer's inbox
• Show up at Mankato, MN networking nights with a reason to follow up
• Chase down warm referrals before competitors in Mankato get the call

Skills

Resilience

Written communication

Independent work

Team collaboration

Inbound call handling

Account management

MN work history

Curiosity/read docs

Job description

If you live for the thrill of closing deals and building relationships, this Customer Service Manager opening is built for you. Everything about this Customer Service Manager post says trust — $95,000 - $138,000, hybrid flexibility, and 6 years rewarded with real say.

Key Responsibilities

• Represent Lionsgate at trade shows, conferences, and local networking events
• Own the handoff doc that keeps nothing falling between Account Management and CRM
• Run the manager account like it's the only one that matters
• Draft the cold-outreach copy that survives a manager buyer's inbox
• Show up at Mankato, MN networking nights with a reason to follow up
• Chase down warm referrals before competitors in Mankato get the call

What You'll Bring

• Manager fluency in Resilience, with Written Communication on your roadmap
• Ability to thrive both independently and as part of a tight-knit team
• A MN work history, or strong reasons you'll thrive here anyway
• Proven Inbound Call Handling results, ideally seasoned in Mankato, MN
• The kind of curiosity that reads the docs before asking
• Proven aptitude for Account Management, ideally near Mankato, MN

From our Mankato, MN office, Lionsgate ships quietly-ambitious products used by companies large and small. We hold space for disagreement, then commit fully once the sales marketing call is made.

Here in Mankato, you'll enjoy $95,000 - $138,000, commuter benefits, and a mentor matched to your sales marketing ambitions.

Confirmed active this hour for the Mankato, MN crew, no waiting list.

The candidates who apply early at Lionsgate are the ones we remember, so be early.