Customer Service Management Trainee

Davita Inc.; Hudson (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading company as a Customer Service Management Trainee in Hudson, WI. This full-time role offers comprehensive training and opportunities to manage a team in a state-of-the-art call center, with excellent benefits including health insurance, a 401(k) match, and tuition assistance. If you are passionate about customer service and leadership, apply now!

Benefits

Complete health insurance coverage

401(k) with 6% employer match

Tuition Assistance Program

Paid holidays and generous paid time off

Best-in-class, clean modern facilities

First-class fitness center

Qualifications

• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership / management experience is a plus.

Responsibilities

• Manage and develop a team of customer service representatives.
• Master all aspects of customer service management through hands-on training.
• Review department procedures and standards for improvement.

Skills

Customer-focused service

Teamwork

Attention to detail

Education

Bachelor's degree

Job description

Customer Service Management Trainee

Pay from $25 to $30 per hour with significant growth and earning potential!

Minnesota Branch

3325 Heiser St. Hudson, WI 54016

A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on hold - apply for this unique opportunity now!

Better together! This position is on-site, and we are looking for people who share our passion.

Full-Time Hours: Various shifts available with set schedules.

Position Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.

• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.

• Review department procedures and standards to identify areas for improvement.

Minimum Requirements

• Bachelor's degree.

• Strong track record of customer-focused service, teamwork and attention to detail.

• Prior leadership / management experience is a plus.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Best-in-class, clean, modern facilities.

• First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!