Customer Service Management Trainee

Uline; Hudson (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Customer Service Management Trainee to join their dynamic team. This exciting opportunity offers hands-on training at a state-of-the-art call center, where you will develop essential skills to lead a team of customer service representatives. With a focus on legendary customer service, you will be empowered to drive performance and enhance service standards. The company offers a supportive environment with full-time hours, competitive pay, and a commitment to employee growth. Don't miss out on the chance to kickstart your career in a thriving organization that values teamwork and excellence.

Benefits

Complete health insurance coverage

401(k) with 6% employer match

Multiple bonus programs

Paid holidays

Generous paid time off

Tuition Assistance Program

First-class fitness center

Beautifully maintained walking trails

Qualifications

• Bachelor's degree required with a strong customer service focus.
• Prior leadership experience is a plus.

Responsibilities

• Master customer service management through hands-on training.
• Manage a team by setting goals and evaluating performance.
• Identify areas for improvement in department procedures.

Skills

Customer service management

Team management

Attention to detail

Customer-focused service

Education

Bachelor’s degree

Job description

Customer Service Management Trainee

Pay from $25 to $30 per hour with significant growth and earning potential!

Minnesota Branch

3325 Heiser St. Hudson, WI 54016

A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now!

Better together! This position is on-site, and we are looking for people who share our passion.

Full-Time Hours: Various shifts available with set schedules.

Position Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Minimum Requirements

• Bachelor’s degree.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership / management experience is a plus.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Best-in-class, clean, modern facilities.
• First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!