Customer Service/Lot Attendant (bilingual)

U-Haul; Mesa (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the moving and storage sector seeks candidates for roles involving customer service and equipment management. Opportunities for career growth, comprehensive benefits, and bonuses are included, making it an attractive workplace for motivated individuals looking to build a career.

Benefits

$100 hiring bonus

$300 cash bonus upon program completion

Comprehensive health insurance

401(k) Savings Plan

Discounts on products and services

On-the-job training

Qualifications

• Valid driver’s license and good driving record required.
• Ability to lift and move equipment weighing at least 50 lbs.
• Willingness to participate in ongoing education.

Responsibilities

• Assist customers with rentals and U-Haul products.
• Utilize U-Scan technology for managing inventory.
• Maintain and clean rental equipment.

Skills

Customer Service

Problem Solving

Bilingual (Spanish)

Education

High school diploma or equivalent

Job description

Employer Industry: Moving and Storage Services

Why consider this job opportunity:
- $100 hiring bonus and a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification program
- Opportunities for career advancement and stability within the organization
- Comprehensive benefits including health insurance, dental and vision plans, and a 401(k) Savings Plan
- Discounts on various products and services, including Apple products and hotel stays
- On-the-job education and training provided, including certifications in forklift operation and propane filling
- Supportive team environment focused on exceptional customer service

What to Expect (Job Responsibilities):
- Assist customers with U-Haul products and services inside and outside the U-Haul center
- Utilize smartphone-based U-Scan technology for managing rentals and inventory
- Move and hook up U-Haul trucks and trailers, ensuring proper equipment maintenance
- Clean and inspect equipment, including checking fluid levels
- Prepare rental invoices and accept returned equipment from customers

What is Required (Qualifications):
- Valid driver’s license and ability to maintain a good driving record
- High school diploma or equivalent
- Ability to perform physical tasks, including moving equipment weighing a minimum of 50 lbs.
- Willingness to work in environments with moderate risks and discomforts
- Availability to participate in ongoing education through U-Haul University

How to Stand Out (Preferred Qualifications):
- Bilingual (Spanish) candidates are preferred
- Previous experience in customer service or a retail environment
- Familiarity with moving and storage operations
- Strong problem-solving skills and ability to handle customer inquiries effectively
- Interest in health and wellness initiatives promoted by the employer

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