Customer Service/ Lot Attenant

U-Haul; Phoenix (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

U-Haul, a leader in the moving and transportation industry, is seeking customer service representatives for its Phoenix, Arizona location. This role involves assisting customers with products and services, using innovative technology, and ensuring equipment readiness. Successful candidates will benefit from competitive salaries, training opportunities, and a supportive work environment that emphasizes professional growth and teamwork.

Benefits

Health insurance

401(k) savings plan

Employee stock ownership plan (ESOP)

Discounts on Apple products

Ongoing education through U-Haul University

Qualifications

• Valid driver’s license and good driving record required.
• Ability to lift and move 50 lbs.
• Willingness for ongoing training.

Responsibilities

• Assist customers with rentals and U-Haul products.
• Use U-Scan technology for inventory management.
• Inspect and clean equipment as required.

Skills

Customer Service

Physical Ability

Safety Awareness

Education

High school diploma or equivalent

Tools

Smartphone technology

Job description

Employer Industry: Moving and Transportation Services

Why consider this job opportunity:
- Salary up to $300 hiring bonus upon completion of training programs
- $100 hiring bonus for completing two hands-on working interviews
- Opportunities for career advancement within the organization
- Comprehensive benefits including health insurance, 401(k) savings plan, and employee stock ownership plan (ESOP)
- Supportive work environment with ongoing education through U-Haul University
- Discounts on various products and services, including Apple products and cell phone plans

What to Expect (Job Responsibilities):
- Assist customers inside and outside a U-Haul center with products and services
- Use smartphone-based U-Scan technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers, and clean and inspect equipment
- Answer customer inquiries and educate them regarding products and services
- Prepare rental invoices and accept returned equipment

What is Required (Qualifications):
- Valid driver’s license and ability to maintain a good driving record
- High school diploma or equivalent
- Ability to perform physical exertion, including moving equipment weighing at least 50 lbs.
- Willingness to participate in ongoing training and education
- Ability to work in a moderate-risk environment requiring special safety precautions

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or retail settings
- Familiarity with vehicle maintenance and inspections
- Basic knowledge of U-Haul products and services
- Certification in forklift operation or willingness to obtain certification
- Interest in health and wellness programs offered by the employer

#MovingServices #CustomerService #CareerOpportunities #TrainingProvided #TeamSupport

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

About the company

U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona, that has been in operation since 1945. U-Haul is the largest installer of permanent trailer hitches in the automotive aftermarket industry and is the largest retailer of propane in the U.S.

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