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A leading company in healthcare services is seeking a dedicated customer service representative. The role involves managing calls, assisting clients, and performing various office tasks. Candidates should possess strong communication skills and a high school diploma. A supportive environment with growth opportunities awaits you.
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Flexible scheduling options to accommodate work-life balance
- Comprehensive benefits package, including health insurance and retirement plans
What to Expect (Job Responsibilities):
- Provide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members
- Acquire knowledge and proficiency in healthcare services to effectively assist members and clients
- Resolve customer service issues and ensure client satisfaction
- Assist with on-site client orientation and business conferences
- Perform office duties such as copying, collating, mailings, filing, and data entry
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Exceptional written and verbal communication skills
- Proficiency in Microsoft Office
How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role within the healthcare sector
- Familiarity with healthcare regulations and compliance standards
- Bilingual skills in English and another language
- Experience with database management and office software
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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