Customer Service & Loan Processing Specialist

Security Finance; Rome (GA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Company paid Health insurance

Competitive 401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

A financial services company is seeking candidates for a role in Rome, GA, focusing on exceptional customer service and maintaining accurate office cash. Responsibilities include achieving account gain and ensuring compliance with lending regulations. Candidates must be at least 18 years old and possess a valid driver's license. The position offers a competitive compensation package, including health insurance and a 401(k) plan. A flexible schedule including evenings and Saturdays is required.

Qualifications

• Must be at least 18 years old.
• Valid driver's license with an acceptable driving record.
• Ability to pass a criminal background check.
• Collections experience preferred.
• Must be able to work on the phone for most of the day.
• Flexible schedule including evenings and Saturdays.

Responsibilities

• Provide exceptional customer service.
• Maintain office cash accurately and securely.
• Achieve account gain through effective customer solicitation.
• Ensure compliance with lending regulations and company policies.
• Complete loan applications promptly.
• Follow company record keeping procedures.

Skills

Customer service

Loan judgment

Compliance knowledge

Collections experience

Job description

0219-11-Rome GA-SFC
2204 Shorter Ave.,NW Suite 11
Rome, GA 30165, USA

0219-11-Rome GA-SFC
2204 Shorter Ave.,NW Suite 11
Rome, GA 30165, USA

Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment.

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through proven loan judgment and effective customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package.

• Company paid Health insurance (employee only)
• Competitive 401(k) with match
• Life and Dental benefits
• Paid holidays and vacation
• Profit Sharing
• Closed on Sundays

Job Requirements

• 18 years of age or older
• Valid driver’s license, acceptable driving record and reliable transportation
• Ability to pass a criminal background check
• Collections experience (direct first party collections/skip tracing) preferred
• Ability to be working on the phone for the majority of the day
• Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.