Customer Service Lead: Store Operations

Circle K; Meadville (Crawford County); On-site; USD 21,000 - 22,000; Full time

Job summary

Circle K Stores Inc. in Meadville, PA is hiring a Lead Customer Service Representative for Store 2743675. The role focuses on delivering prompt, friendly service, managing cash and sales at the register, and supporting fuel and lottery transactions.

The position covers merchandising, inventory checks, signage, and adherence to company standards. Candidates should have a high school diploma or GED, retail experience, and reliability for full-time shifts including days, evenings, and weekends.

Qualifications

• High school diploma or GED preferred.
• Experience in retail sales preferred.
• Ability to perform basic arithmetic operations.

Responsibilities

• Customer Satisfaction: provides prompt, courteous service and thanks customers as they leave.
• Facility Condition: keeps store clean and safe, reports needed repairs.
• Merchandising: assists with stocking, pricing, and signage to maintain brand standards.
• Sales Controls: helps manage inventory, reduces shrink, and supports accurate transactions.
• Financial Controls: follows cash handling procedures and daily close-out tasks.
• Staffing Controls: assists with coaching, scheduling adjustments, and training new staff.
• Security Controls: reports incidents and potential safety issues to the Store Manager.
• Administrative: handles shift changes, timekeeping records, and daily reports.

Skills

Customer service

Cash handling

Team supervision

Tools

POS system

Lottery terminal

Fuel console

Job description

Circle K Stores Inc. in Meadville, PA is hiring a Lead Customer Service Representative for Store 2743675. The role focuses on delivering prompt, friendly service, managing cash and sales at the register, and supporting fuel and lottery transactions.

The position covers merchandising, inventory checks, signage, and adherence to company standards. Candidates should have a high school diploma or GED, retail experience, and reliability for full-time shifts including days, evenings, and weekends.