Customer Service Lead — Paid Training & Guest Experience

Feel Great Car Wash; Richland Hills (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Membership Commissions

Discounted Car Washes

Paid Training

FREE Snacks and Drinks

Regular Performance Reviews

Regular Team Building Events

Free Uniforms

Job summary

Feel Great Express Car Wash is hiring a Customer Service Lead to greet guests, guide them through wash options, and keep the store running smoothly. You’ll support membership programs, promote benefits, and ensure safety and cleanliness on shift.

We value a positive attitude, strong communication, and quick problem-solving. This role offers varied shifts, including weekends, with opportunities to grow within a fun, customer-focused team.

Qualifications

• Strong customer service skills.
• Excellent communication and a friendly attitude.
• Ability to solve problems quickly and effectively.

Responsibilities

• Welcome every guest and guide them through wash options.
• Ensure a smooth flow of vehicles through the wash tunnel.
• Support membership programs and promote benefits.
• Maintain a clean, inviting store environment.
• Answer questions clearly and with a smile.

Skills

Customer service

Communication

Problem solving

Team leadership

Positive attitude

Job description

Feel Great Express Car Wash is hiring a Customer Service Lead to greet guests, guide them through wash options, and keep the store running smoothly. You’ll support membership programs, promote benefits, and ensure safety and cleanliness on shift.

We value a positive attitude, strong communication, and quick problem-solving. This role offers varied shifts, including weekends, with opportunities to grow within a fun, customer-focused team.