Customer Service Lead - Front End Operations

Food Lion; Greensboro (NC); On-site; USD 24,000 - 30,000; Part time

Job summary

Food Lion in Greensboro, NC is seeking a front-end associate to provide fast, friendly service at the checkout and help maintain a clean, efficient front-end area. You will greet customers, process transactions, bag groceries, and assist with to-go orders as needed.

The role emphasizes accurate cash handling, strong customer service, and teamwork with store staff to meet service standards and drive sales.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center duties.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use his or her name when possible.
• Unload customers' groceries from cart to belt and group cold items together for bagging.
• Scan customers' order and handle the payment transaction per standard practice.
• Follow procedures for bagging, cash handling and refunds.
• Identify customers needing assistance and offer to take their order to their car.

Skills

Customer service

Effective communication

Multi-tasking

Cashier duties

Stand/Walk long hours

Education

High school diploma or equivalent

Tools

Cash register

Scanner

Job description

Food Lion in Greensboro, NC is seeking a front-end associate to provide fast, friendly service at the checkout and help maintain a clean, efficient front-end area. You will greet customers, process transactions, bag groceries, and assist with to-go orders as needed.

The role emphasizes accurate cash handling, strong customer service, and teamwork with store staff to meet service standards and drive sales.