Customer Service Lead - Flexible Hours, DailyPay & Perks

Zips Car Wash; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Hourly Pay

Commission Pay

DailyPay. Get paid daily!

Flexible Scheduling; Morning & Evening

Tuition Reimbursement

Free Car Washes

Job summary

ZIPS Car Wash in Charlotte, NC is seeking a Lead Customer Service Associate to greet guests and lead the front-line team, creating a positive car-wash experience for every customer.

You will help manage daily operations, motivate the crew, and ensure excellent service while upholding safety and quality standards. This role offers time flexibility, incentives, and rewards for outstanding performance.

Responsibilities

• Greet customers and lead front-line interactions to ensure a positive experience.
• Assist customers with car wash services and upsell where appropriate.
• Maintain a friendly, energetic environment and support team goals.

Job description

ZIPS Car Wash in Charlotte, NC is seeking a Lead Customer Service Associate to greet guests and lead the front-line team, creating a positive car-wash experience for every customer.

You will help manage daily operations, motivate the crew, and ensure excellent service while upholding safety and quality standards. This role offers time flexibility, incentives, and rewards for outstanding performance.