Lead Customer Service Associate

Zips Car Wash

Matthews (NC)

On-site

USD 17,000 - 24,000

Full time

45 hours ago
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Benefits offered by this job

Incentive pay
DailyPay
Tuition reimbursement
Free car washes
Flexible scheduling

Job summary

ZIPS Car Wash is hiring a Lead Customer Service Associate in Matthews, NC. You will lead a small team, interact with customers, and help deliver a friendly, upbeat car-wash experience. The role offers opportunities to earn incentives and commissions, with daily pay and tuition reimbursement as part of the rewards.

Join a fast-paced, customer-focused team that values energy, enthusiasm, and a can-do attitude to drive outstanding service and customer loyalty.

Responsibilities

  • Lead the customer service team and ensure high-quality interactions with customers.
  • Create a positive, welcoming atmosphere that motivates and supports your colleagues.
  • Own guest experience by addressing questions, resolving issues, and guiding service flow.

Job description

Lead Customer Service Associate

Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at ZIPS Car Wash located at 9331 E Independence Blvd, Matthews, NC, is the perfect position for you!

You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance!

Pay: $15.00 + Bonus & Commission Pay!

Rewards for YOU:
  • Competitive Hourly Pay
  • Incentive/Commission Pay
  • DailyPay. Get paid daily!
  • Flexible Scheduling; Morning & Evening Shifts Available
  • Tuition Reimbursement
  • Free Car Washes

Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best.

Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!

Bring JOY to YOUR Journey

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