Customer Service Lead — Car Wash & Free Weekly Washes

Whitewater Express; Lexington (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Base Pay with Bonus Potetn

Comprehensive Health Benefits (Medical

Paid Time Off + Holidays

401(k) with Company Match

Company-Paid Life Insurance

Pathways to Advancement

Free Weekly Car Washes

Job summary

WhiteWater Express in Kentucky is seeking a Car Wash Attendant to deliver friendly, efficient service and ensure a clean, welcoming car wash site. You will engage customers, explain wash options, and assist with memberships while following safety and operational procedures.

Ideal candidates are energetic, reliable, and enjoy a fast-paced outdoor work environment, with flexibility for evenings and weekends. Join a growing team that values growth and teamwork.

Qualifications

• Must be 18 years of age or older due to safety regulations related to working with and/or around heavy machinery.
• Able to lift up to 50 pounds and stand for long periods of time.
• Passionate about delivering exceptional service and creating memorable experiences for every customer.
• Enjoys working collaboratively to achieve outstanding results and support team success.
• Ready to take on new challenges daily with enthusiasm and a solution-oriented approach.
• Comfortable working in an outdoor environment across various weather conditions and fast-paced settings.
• Available to work early evenings, weekends, and adapt to scheduling needs.

Responsibilities

• Lead by example and foster a team-oriented environment where everyone can develop leadership skills.
• Maintain a positive, customer-focused workplace that is hospitable, fun, and growth-oriented.
• Provide top-notch customer service by educating and assisting customers in selecting the best car wash options, selling membership plans and wash packages to suit their needs.
• Ensure a smooth experience by safely guiding customer vehicles into the wash tunnel, maintaining a friendly and professional approach.
• Take pride in keeping the entire facility spotless.
• Maintain the car wash, tunnel, back room, and vacuum lot, ensuring every area is clean, organized, and guest ready.
• Learn and execute opening and closing procedures.
• Perform wash quality checks and basic equipment troubleshooting.
• Notify management of deposit pickups or cash deliveries.

Skills

Customer service

Team player

Leadership

Adaptable

Scheduling flexibility

Outdoor work

Job description

WhiteWater Express in Kentucky is seeking a Car Wash Attendant to deliver friendly, efficient service and ensure a clean, welcoming car wash site. You will engage customers, explain wash options, and assist with memberships while following safety and operational procedures.

Ideal candidates are energetic, reliable, and enjoy a fast-paced outdoor work environment, with flexibility for evenings and weekends. Join a growing team that values growth and teamwork.