Customer Service Lead — Agriculture & Horticulture

Syngenta Group; Woodland (CA); Sur place; USD 78 400 - 98 000; Plein temps

Avantages offerts par ce poste

Flexible work options

Full Benefit Package

401k plan with company match

Paid Vacation

Education Assistance

Résumé du poste

Syngenta Group is seeking a Customer Service Lead in Woodland, California to enhance team success in the North America Vegetable Seeds team. This position involves managing customer relationships, tracking KPIs, and mentoring new employees.

The ideal candidate will have experience in customer service and team settings, along with a strong analytical background. Syngenta offers a supportive culture, flexible work options, and a comprehensive benefits package.

Qualifications

• 2-5+ years in customer service, with lead or supervisory experience.
• Focused on creating value for customers.

Responsabilités

• Track team KPIs and provide actionable feedback.
• Mentor and train new employees.
• Handle complex customer complaints.

Connaissances

Customer service experience

Data processing and analytical skills

Team collaboration

Formation

Associate Degree in Agriculture, Business, Marketing or related field

3+ years’ experience in Horticulture, Agronomy, or Agribusiness

Description du poste

Syngenta Group is seeking a Customer Service Lead in Woodland, California to enhance team success in the North America Vegetable Seeds team. This position involves managing customer relationships, tracking KPIs, and mentoring new employees.

The ideal candidate will have experience in customer service and team settings, along with a strong analytical background. Syngenta offers a supportive culture, flexible work options, and a comprehensive benefits package.