Customer Service Internship - Year-Round

Uline; Bethlehem (Northampton County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Mentor assigned

Networking events

Fitness center

Walking trails

Job summary

Uline is seeking a Customer Service Intern at our Pennsylvania Branch to gain hands-on experience in a best-in-class contact center. You will assist with order processing, customer inquiries, and building professional relationships while developing communication and problem-solving skills.

This paid, year-round internship is open to junior and senior college students and on-site at Allentown, PA. Earn $22 per hour, work 15 hours per week, and gain mentorship with potential full-time

Qualifications

• This full-time internship is open to Junior and Senior college students only.
• Experience with Microsoft Office.
• Excellent communication and organizational skills with a strong work ethic.
• Available to work 15 hours / week during the school year.

Responsibilities

• Guide and process customer orders and account inquiries using world-class technology.
• Build business relationships with customers over phone, email and chat.
• Help customers navigate Uline's website and online ordering.

Skills

Communication

Organization

Education

College student (Junior/Senior)

Tools

Microsoft Office

Job description

$22 per hour Launch your customer service career with hands-on experience at a growing company. As a Customer Service Intern, you'll work alongside experienced professionals, help solve real customer challenges and build valuable communication and problem-solving skills in our collaborative, best-in-class contact center. Keep growing your career throughout the school year while gaining meaningful experience that prepares you for what's next.

Customer Service Internship

Paid Internship - Year-Round

Pennsylvania Branch

700 Uline Way, Allentown, PA 18106

$22 per hour

Launch your customer service career with hands-on experience at a growing company. As a Customer Service Intern, you'll work alongside experienced professionals, help solve real customer challenges and build valuable communication and problem-solving skills in our collaborative, best-in-class contact center. Keep growing your career throughout the school year while gaining meaningful experience that prepares you for what's next.

A 2026 Handshake Early Talent Award-winning company!

Why Customer Service at Uline?

• Best-in-Class Training: Build the skills and confidence to handle real customer interactions through hands-on training and ongoing support.
• Grow Your Career: Develop valuable problem-solving and communication skills with one-on-one peer mentoring.
• Make a Difference: Deliver legendary service by solving problems and supporting customers' business needs.

Position Responsibilities

• Guide and process customer orders and account inquiries using world-class technology.
• Build business relationships with customers over phone, email and chat.
• Help customers navigate Uline's website and online ordering.

Minimum Requirements

• This full-time internship is open to Junior and Senior college students only.
• Experience with Microsoft Office.
• Excellent communication and organizational skills with a strong work ethic.
• Available to work 15 hours / week during the school year.

Benefits Of a Uline Internship

• Gain professional work experience by executing meaningful business projects.
• Dedicated mentor assigned specifically to you.
• Potential opportunity to work with us full-time upon graduation.
• Join a positive, collaborative work environment.

Intern Perks

• Several outings and networking events.
• First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!