Customer Service Internship - Year-Round

Ninesmw; Pennsylvania; On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Networking events

Fitness center

Job summary

Uline is seeking a Customer Service Intern to gain hands-on experience in our Allentown, PA contact center. You will assist with customer orders, respond to inquiries, and help customers navigate our online platform under the guidance of a dedicated mentor.

You will build communication and problem-solving skills, work alongside experienced professionals, and have the potential for full-time opportunities after graduation.

Qualifications

• This internship is open to junior and senior college students.
• Experience with Microsoft Office.
• Excellent communication and organizational skills.
• Available to work 15 hours / week during the school year.

Responsibilities

• Guide and process customer orders and account inquiries using world-class technology.
• Build business relationships with customers over phone, email and chat.
• Help customers navigate Uline's website and online ordering.

Skills

Communication skills

Organizational skills

Education

Junior or Senior college students

Tools

Microsoft Office

Job description

Customer Service Internship Paid Internship - Year-Round Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 $22 per hour Launch your customer service career with hands-on experience at a growing company. As a Customer Service Intern, you'll work alongside experienced professionals, help solve real customer challenges and build valuable communication and problem-solving skills in our collaborative, best-in-class contact center. Keep growing your career throughout the school year while gaining meaningful experience that prepares you for what's next. A 2026 Handshake Early Talent Award-winning company!

Why Customer Service at Uline? Best-in-class Training: Build the skills and confidence to handle real customer interactions through hands-on training and ongoing support. Grow Your Career: Develop valuable problem-solving and communication skills with one-on-one peer mentoring. Make a Difference: Deliver legendary service by solving problems and supporting our customers' business needs.

Position Responsibilities

• Guide and process customer orders and account inquiries using world-class technology.
• Build business relationships with customers over phone, email and chat.
• Help customers navigate Uline's website and online ordering.

Minimum Requirements

• This full-time internship is open to Junior and Senior college students only.
• Experience with Microsoft Office.
• Excellent communication and organizational skills with a strong work ethic.
• Available to work 15 hours / week during the school year.

Benefits of a Uline Internship

• Gain professional work experience by executing meaningful business projects.
• Dedicated mentor assigned specifically to you.
• Potential opportunity to work with us full-time upon graduation.
• Join a positive, collaborative work environment.

Intern Perks

• Several outings and networking events.
• First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

All positions are on-site.

Uline is North America's leading distributor of shipping, packaging and industrial supplies. Our family-owned company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience. Uline's dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service.

Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family.

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EEO/AA Employer/Vet/Disabled Drug-Free Workplace