Customer Service Internship - Year-Round

Uline; Waukegan (IL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Mentor

Career growth

On-site Kenosha

Job summary

Uline is seeking a Customer Service Intern to gain hands-on experience in a best-in-class contact center. You will assist with orders and inquiries via phone, email and chat, and build communication and problem-solving skills under a dedicated mentor.

This paid, year-round internship is open to junior and senior college students and offers the potential to move into a full-time role after graduation, with an emphasis on customer success.

Qualifications

• This full-time internship is open to Junior and Senior college students only.
• Experience with Microsoft Office.
• Excellent communication and organizational skills with a strong work ethic.

Responsibilities

• Guide and process customer orders and account inquiries using world-class technology.
• Build business relationships with customers over phone, email and chat.
• Help customers navigate Uline's website and online ordering.

Skills

Microsoft Office

Communication

Organizational skills

Education

Junior or Senior college student

Tools

Microsoft Office Suite

Job description

$22 per hour

Launch your customer service career with hands-on experience at a growing company. As a Customer Service Intern, you'll work alongside experienced professionals, help solve real customer challenges and build valuable communication and problem-solving skills in our collaborative, best-in-class contact center. Keep growing your career throughout the school year while gaining meaningful experience that prepares you for what's next.

Customer Service Internship

Paid Internship - Year-Round

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

$22 per hour

Launch your customer service career with hands-on experience at a growing company. As a Customer Service Intern, you'll work alongside experienced professionals, help solve real customer challenges and build valuable communication and problem-solving skills in our collaborative, best-in-class contact center. Keep growing your career throughout the school year while gaining meaningful experience that prepares you for what's next.

A 2026 Handshake Early Talent Award-winning company!

Why Customer Service at Uline?

• Best-in-class training: Build the skills and confidence to handle real customer interactions through hands-on training and ongoing support.
• Grow your career: Develop valuable problem-solving and communication skills with one-on-one peer mentoring.
• Make a difference: Deliver legendary service by solving problems and supporting our customers' business needs.

Position Responsibilities

• Guide and process customer orders and account inquiries using world-class technology.
• Build business relationships with customers over phone, email and chat.
• Help customers navigate Uline's website and online ordering.

Minimum Requirements

• This full-time internship is open to Junior and Senior college students only.
• Experience with Microsoft Office.
• Excellent communication and organizational skills with a strong work ethic.
• Available to work 15 hours / week during the school year.

Benefits Of a Uline Internship

• Gain professional work experience by executing meaningful business projects.
• Dedicated mentor assigned specifically to you.
• Potential opportunity to work with us full-time upon graduation.
• Join a positive, collaborative work environment.

Intern Perks

• Several outings and networking events.
• First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!