Customer Service Intern (Temporary)

Taylor Corporation; Bloomington (IL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Health plans (multiple)

Dental

Vision

Wellness programs

Life and disability coverage

Flexible spending accounts (FSA/HSA)

401(k) plan with company match

PTO

Holiday pay

Job summary

Taylor Corporation in Bloomington, IL is offering a part-time, paid Customer Service Intern (Temporary) position designed for college students pursuing Business, Marketing, or Operations. You will support order management, customer communications, and data entry while learning cross-functional workflows in a manufacturing environment.

The internship emphasizes practical experience with ERP and business systems, collaboration with sales, manufacturing, and shipping teams, and flexible scheduling

Qualifications

• Currently enrolled full-time at an accredited college or university.
• Pursuing a degree in Graphic Communications, Business, Marketing, Communications, Operations, or a related field.
• Strong working knowledge of Microsoft Office applications (Outlook, Excel, Word, Access).

Responsibilities

• Reviewing customer and sales order specifications for accuracy.
• Communicating with customers and internal teams via phone and email.
• Assisting with order processing and ensuring information is entered correctly.
• Investigating and helping resolve order discrepancies.
• Supporting the preparation of production work orders for manufacturing.
• Entering and maintaining data within company systems.
• Collaborating with customer service, manufacturing, shipping, and sales teams.
• Organizing and maintaining customer and operational documentation.
• Assisting with special projects and other administrative duties as assigned.

Skills

Communication skills

Attention to detail

Education

Currently enrolled in college/university

Tools

Microsoft Office

Job description

Launch Your Career with Taylor Corporation!

Taylor Corporation is seeking a motivated and detail-oriented Customer Service Intern (Temporary) to join our team in Bloomington, Illinois! This is an excellent opportunity for a college student interested in business, marketing, operations, customer service, or account management to gain real-world experience in a professional manufacturing environment. As an intern, you'll work alongside experienced customer service professionals, collaborate with multiple departments, and gain hands-on exposure to order management, customer communications, business operations, and production processes.

Work Authorization: To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.

Program Details

Location: Bloomington, IL

Part-time, approximately 20 hours per week, Mon-Fri

Paid internship

Flexible start and end date

Opportunity to gain valuable professional experience while completing your degree

What You'll Learn

• Customer service and professional communication
• Business operations and workflow management
• Order processing and data management
• Cross-functional collaboration
• Problem-solving and attention to detail
• ERP and business systems experience

What You'll Do

• Reviewing customer and sales order specifications for accuracy.
• Communicating with customers and internal teams via phone and email.
• Assisting with order processing and ensuring information is entered correctly.
• Investigating and helping resolve order discrepancies.
• Supporting the preparation of production work orders for manufacturing.
• Entering and maintaining data within company systems.
• Collaborating with customer service, manufacturing, shipping, and sales teams.
• Organizing and maintaining customer and operational documentation.
• Assisting with special projects and other administrative duties as assigned.

What We're Looking For

• Currently enrolled full-time at an accredited college or university.
• Pursuing a degree in Graphic Communications, Business, Marketing, Communications, Operations, or a related field.
• Strong working knowledge of Microsoft Office applications, including Outlook, Excel, Word, and Access.
• Ability to maintain confidentiality and professionalism.

We Would Also Prefer

• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Effective written and verbal communication abilities.
• Positive attitude and willingness to learn.
• Ability to work both independently and as part of a team.

Why Join Taylor Corporation?

• Gain hands-on business experience in a professional environment.
• Work alongside experienced professionals and industry leaders.
• Build valuable skills that translate to future career opportunities.
• Exposure to customer service, operations, manufacturing, and business processes.
• Flexible scheduling to support academic commitments.
• Paid internship experience that strengthens your resume and professional network.

The anticipated hourly wage for this position is $17.

The actual wage offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employees.

About Taylor Corporation

One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands. With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small.

• Choice of several health plans
• Dental
• Vision
• Wellness programs
• Life and disability coverage
• Flexible spending accounts
• Health savings accounts
• 401(k) plan with company match
• Paid time off (PTO)
• 64 hours of annual holiday pay

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. Join more than a company - become part of a family. Imagine a company whose core purpose is to create opportunity and security for its employees. That's us, that's Taylor. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you.