Customer Service - Intermediate English... Remote (Cloud Campus) | Full Time

Teleperformance SA; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

Join a leading multinational company as a Customer Service Associate, where you will provide exceptional service while working from home. Enjoy paid training, a supportive environment, and opportunities for professional development. This role requires strong communication and problem-solving skills, with no prior experience necessary.

Benefits

Paid training from day one

Internet bonus

Work from home

Qualifications

• Intermediate English level required.
• No prior experience required.

Responsibilities

• Respond to all customer inquiries.
• Document and update records in required systems.
• Aim to resolve issues on the first interaction.

Skills

Communication

Problem Solving

Empathy

Education

High School Diploma

Job description

Resumen

Why TP?

We are the industry leader with presence in 91 countries! Great Place to Work has ranked us as one of the best companies in the country and the world. We don’t stop innovating, and we always go beyond.

Are you ready to work with the best?

Responsabilidades

What you’ll do as a Customer Service Associate:

• Respond to all customer inquiries.
• Provide excellent customer service by being a good listener.
• Work with confidential customer information while treating it sensitively.
• Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
• Maintain a constant working knowledge of our client’s products, services, and promotions.
• Document and update records in the required systems.

Requisitos

Who are you?

• A high school graduate (must have a diploma or certificate).
• Someone with an Intermediate English level and excellent communication skills.
• A polite and empathetic person who can understand others' feelings or thoughts.
• Someone who knows how to solve problems positively.
• A person who sees the big picture but also pays attention to details.
• A proactive and confident individual with no prior experience required.

Enjoy:

• 6-month contract.
• Available to work from home.
• Paid training from day one.
• Salary of S/. 1700 + 15% variable + internet bonus.
• Available schedules: 48 hours per week between 6:00 am to 12:45 am (1 day off).

Be part of a multinational company dedicated to the BPO field and start your professional development #LikeaPro