Customer Service - Intermediate English... Remote (Cloud Campus) | Full Time

Teleperformance SA; United States; Remote; USD 2,000 - 35,000; Full time

Job summary

Join a leading multinational company as a Customer Service Associate. You will respond to customer inquiries, provide excellent service, and work with confidential information. Enjoy a 6-month contract with paid training and the flexibility to work from home.

Benefits

Paid training from day one

Internet bonus

Qualifications

• Intermediate English level required.
• No prior experience needed, proactive attitude preferred.

Responsibilities

• Respond to customer inquiries and provide excellent service.
• Document and update records in required systems.
• Resolve issues on the first interaction.

Skills

Communication

Problem Solving

Empathy

Education

High School Diploma

Job description

Resumen

Why TP?

We are the industry leader with presence in 91 countries! Great Place to Work has ranked us as one of the best companies in the country and the world. We don’t stop innovating, and we always go beyond.

Are you ready to work with the best?

Responsabilidades

What you’ll do as a Customer Service Associate:

• Respond to all customer inquiries.
• Provide excellent customer service by being a good listener.
• Work with confidential customer information while treating it sensitively.
• Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
• Keep a constant working knowledge of our client’s products, services, and promotions.
• Document and update records in the required systems.

Requisitos

Who are you?

• A high school graduate (must have a diploma or certificate).
• Someone with an Intermediate English level and excellent communication skills.
• A person who is polite and empathetic at the same time. Someone who can put themselves in somebody else's shoes to understand their feelings or thoughts.
• Someone who knows how to solve problems most positively.
• Someone who sees the big picture but also the tiny details.
• A person with no experience but with a proactive and confident attitude.

Enjoy:

• 6-month contract.
• Available to work from home.

• Paid training from day one.
• Salary of S/. 2000 + 15% variable + Internet bonus.
• Available schedules of 48 hours per week, between 11:00 am to 11:00 pm (2 days off).

Be part of a multinational company dedicated to the BPO field and start your professional development #LikeaPro