Customer Service & Insurance Support Specialist

Lorie Bowers - State Farm Agent; Edwardsburg (MI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Lorie Bowers - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support our insurance agency's growth. The ideal candidate will assist with inquiries, coordinate with team members, and help resolve customer needs.

If you are customer-focused and personable, we invite you to join our team. This position offers opportunities for advancement and a flexible work schedule while providing vital support to our community members.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and capable of multitasking effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Lorie Bowers - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support our insurance agency's growth. The ideal candidate will assist with inquiries, coordinate with team members, and help resolve customer needs.

If you are customer-focused and personable, we invite you to join our team. This position offers opportunities for advancement and a flexible work schedule while providing vital support to our community members.