Customer Service & Insurance Support - Growth Path

Noah Pierce - State Farm Agent; Helotes (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

The Noah Pierce State Farm Agency in Helotes, Texas is seeking a Customer Service Representative Team Member to deliver exceptional client experiences, assist with policy changes, and coordinate with the agency team. The role emphasizes attention to detail, empathy, and community service, with growth opportunities for driven, sales-minded candidates.

Ideal candidates bring strong communication skills, a customer-service mindset, and comfort working in a fast-paced insurance office.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail orientation

Multitasking

Customer service

Spanish bilingual

Job description

The Noah Pierce State Farm Agency in Helotes, Texas is seeking a Customer Service Representative Team Member to deliver exceptional client experiences, assist with policy changes, and coordinate with the agency team. The role emphasizes attention to detail, empathy, and community service, with growth opportunities for driven, sales-minded candidates.

Ideal candidates bring strong communication skills, a customer-service mindset, and comfort working in a fast-paced insurance office.